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Agent / Clinician Guides

How to guides for each role

  • How to Guide - Access Recordings
  • How to Guide - Agents / Clinicians
  • How to Guide - Assigning an agent / Clinician to a waiting room
  • How to Guide - Customer Administrator
  • How to Guide - Customise Your Site
  • How to Guide - Delete and Restore Users
  • How to Guide - Department Administrator
  • How to Guide - Scheduler
  • How to Guide - Show Timer For Call Length
  • How to Guide - Signing in and out (all roles)
  • How to Guide - Test Your Equipment
  • How to Guide - Upload a YouTube Video
  • How to Guide - Upload Document Links

Categories

  • Get Started
  • Agent / Clinician Guides
  • Caller / Patient Help
  • Technical Support
  • Technical Resource
  • Agent / Clinician Training
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