Troubleshooting Guide for Callers / Patients

Having Trouble Joining Your Call?

If you're having trouble getting connected, you're in the right place. Please work through the interactive troubleshooting guide below, it will walk you through the steps and point you to the right articles for your issue.


If you're still having difficulties after completing the guide, please reach out directly to your consultation provider for further support.


We're here to help ensure you can join your call with confidence.

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