Android Tablets - Optimised Browser

If accessing your Video consultation appointment on an Android tablet we recommend using the Firefox browser as other web browsers will prompt that 'recording or sharing your screen cannot be used on the device'.

See example of error message below:

This is a known error message and will not impact your use of the Service or your video consultation appointment. The screen presenting this error can can be skipped by pressing 'Continue anyway'.

You will not experience this if navigating to your appointment using the Firefox browser.






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