How to Guide - Test Your Equipment

It is recommended that you test your equipment and data connection at the start of a block of video consultations and SQOD will prompt you to do this. Your Service User is also offered to do the same. Testing looks at the four key components required to have a successful video interaction, these include; your camera, your speaker, your microphone and your data connectivity.

The Connectivity test can take up to 30 seconds (sometimes a little longer) depending on the speed of your internet, ie., where you are running your test.

From this screen you can choose to Run test.

Test Outcome

If any one of the key components needed to have a successful video interaction are not working as they should, the platform will indicate a '❌' alongside the component with the issue. If fine, 'everything looks great' will be indicated and you can select 'continue' to join your consultation.

You can choose to 'skip test' and proceed to 'Join Meeting' immediately.

End.