Setting up Multi-Factor authentication

This purpose of this guide is to assist you in setting up your Multi-Factor authentication application for use with the SQOD platform.

The three applications listed here are not the only options for Multi-Factor authentication but they have been tested and found to work with SQOD without issue. Should your organisation use an alternative authentication application please refer to your internal process for adding your SQOD login to this.

Once MFA is successfully set up on your device, subsequent logins will simply prompt you for a 6-digit verification code with no further setup needed.

Microsoft Authenticator Application

Microsoft Authenticator is available from both the Apple App Store and Google Play Store.

1. Open the app for the first time.

   You’ll be asked to accept privacy policies, then to secure your account. Choose an email account to connect, this can be a personal Microsoft account or a work one.

2. Start setup in the app.

   You’ll see options to add an account. Select the plus (“+”) icon (usually top right).

3. Choose “Other” account type.

   This lets you either scan a QR code or manually enter a code provided by SQOD.

4. Scan QR or enter code.

   Use the app to scan the QR code shown on screen (on the SQOD login portal), or type in the code.

5. Retrieve passcode from the app.

   After adding, Microsoft Authenticator will generate a passcode. Each code lasts 30-60 seconds.

6. Enter the passcode into SQOD.

   Return to the SQOD login portal and input the generated passcode. Once validated, you’ll be signed in and MFA setup is complete.

Google Authenticator

Google Authenticator is also available in both the Apple App Store and Google Play Store.

1. Install and open the app.

2. Skip or connect to a Google account.

   Connecting gives backups; skipping means codes are only stored locally.

3. Add an account.

   Tap the plus (“+”) icon (usually bottom right).

4. Scan QR code or enter code manually.

   Use the app to scan the QR code shown on screen (on the SQOD login portal).

5. Retrieve the code.

   There will be a new code every 30-60 seconds.

6. Enter the passcode on SQOD.

   Input the code to complete setup.

Okta Verify

1. Install and open Okta Verify.

2. Begin setup.

   You may see options like “Get Started” or “Add accounts from another device.” Choose “Get Started.”

3. Select type of account.

   Whether “Organisation” or “Other,” choose as appropriate.

4. Skip device-transfer prompt if asked (unless you’re migrating from another device).

5. Scan QR code.

   When the prompt comes up (“Yes, ready to scan” or similar), allow camera access and scan the QR code shown in the SQOD portal.

6. Retrieve code from the app.
7. Enter code in SQOD to complete the MFA setup.